Dremel® Limited Warranty

 

If used for non-commercial or educational purposes, your Dremel 3D20 is warranted against defective materials or workmanship for a period of one year from the date of purchase. If the Dremel 3D20 is used for commercial purposes, this warranty will apply for 60 days from the date of purchase. In the event of the product fails to conform to this written warranty, please take the following action:

  1. DO NOT return your product to the place of purchase.
  2. Please contact customer service
  3. Carefully package the product by itself, in original packaging, with no other items, and return it, freight prepaid, along with:
    1. A copy of your dated proof of purchase (please keep a copy for yourself).
    2. A written statement about the nature of the problem.
    3. Your name, address and phone number to:
UNITED STATES CANADA CANADA
Dremel Service Center
4915 21st Street
Racine, WI 53406
Phone: 1-844-4DRML3D
Giles Tool Agency
47 Granger Av.
Scarborough, Ontario M1K 3K9
Phone:1-416-287-3000
West Coast Tool
4008 Myrtle Street
Burnaby, B.C. V5C 4G2
Phone: 1-604-873-5394

 

OUTSIDE CONTINENTAL UNITED STATES

See your local distributor or write to Dremel, 4915 21st Street Racine, WI 53406. We recommend that the package be insured against loss or in-transit damage for which we cannot be responsible.

This warranty applies only to the original registered purchaser. DAMAGE TO THE PRODUCT RESULTING FROM TAMPERING, ACCIDENT, ABUSE, NEGLIGENCE, UNAUTHORIZED REPAIRS OR ALTERATIONS, PRODUCT USE IN VIOLATION OF THE “GENERAL SAFETY AND USE WARNINGS,” UNAPPROVED ATTACHMENTS OR OTHER CAUSES UNRELATED TO PROBLEMS WITH MATERIAL OR WORKMANSHIP ARE NOT COVERED BY THIS WARRANTY.

No employee, agent, dealer or other person is authorized to give any warranties on behalf of Dremel. If Dremel inspection shows that the problem was caused by problems with material or workmanship within the limitations of the warranty, Dremel will repair or replace the product free of charge and return the product prepaid. Repairs made necessary by normal wear or abuse, or repair for products outside of the warranty period, if they can be made, will be charged at regular factory prices.

DISCLAIMER OF IMPLIED WARRANTIES: DREMEL MAKES NO OTHER WARRANTY OF ANY KIND WHATEVER, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED BY DREMEL AND EXCLUDED FROM THIS LIMITED WARRANTY.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The obligation of the warrantor is solely to repair or replace the product. The warrantor is not liable for any incidental or consequential damages due to any such alleged defect. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.

For prices and warranty fulfillment in the continental United States, contact a Dremel service location.

Imported for Dremel® in the U.S. by:
Robert Bosch Tool Corporation
1800 West Central Road
Mount Prospect, Illinois 60056